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Dedicated towards the understanding of e-Governance.
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ABOUT e-GOVERNANCE
Current Scenario in Government Agencies.
Government is the largest service provider and resource manager to the public but is characterized, in most cases by Inefficiency, Ineffectiveness, Unaccountability, Lack of Transparency and to a large extent leading to CORRUPT PRACTICES.
Today departments and agencies operate independently with minimum links among themselves and therefore citizen who seek services often end up going from one office to the other without being serviced.
The Challenge
To bring Government services onto an efficient, effective and transparent platform resulting into Accountability in services and resource management.
By bringing all governmental services on a single secure platform, citizens can be serviced through a "One-Stop Government". This would allow citizens to benefit from the government's services with confidence.
What is Governance?
What is e-Governance?
e-Governance refers to the use of Information, Communication and Technology, not only to help Citizens, Businesses and Public Servants working together within the Government's Public Sector but also in administrative processes of the Government.
Why do we need e-Governance?
The Impact
E-Governance is about new ways of reaching and serving the Citizens, Investors and all Stakeholders through innovative approaches and therefore a new organized business process will be implemented to facilitate e-Governance.
The use of ICT means in Governance has impact on the following aspects:
The purpose of
implementing e-governance is to enhance good governance. Good
governance is generally characterized by participation, transparency
and accountability. The recent advances in communication
technologies and the Internet provide opportunities to transform the
relationship between governments and citizens in a new way, thus
contributing to the achievement of good governance goals. The use of
information technology can increase the broad involvement of
citizens in the process of governance at all levels by providing the
possibility of on-line discussion groups and by enhancing the rapid
development and effectiveness of pressure groups. Advantages for the
government involve that the government may provide better service in
terms of time, making governance more efficient and more effective.
In addition, the transaction costs can be lowered and government
services become more e-Governance Models [more.....]
There are generally 4 different Models working around the Primary Stakeholders being The Government - The Citizens - The Businesses - The Employees. Therefore creating the following Relationships:
1. Government to Government (G2G) 2. Government to Citizens (G2C) 3. Government to Business (G2B) 4. Government to Employees (G2E)
e-Governance Maturity Phases [more.....]
PHASE 1. Presence - Information In each of the four phases, the delivery of online services and use of ICTs in government operations serve one or more of the aspects of e-governance: democracy, government, business.
Principles for e-Government [more.....]
The United Nations thru a survey of its 190 member countries have developed these principles surrounding 3 aspects, which are: A. The UN’s Five Guiding Principles on E-government Objectives B. The UN’s Eight Issues on the Content of Current E-government C. The UN’s Five Categories for Measuring Progress Towards E-government
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